“Following the completion of the project, we reduced trouble tickets received from stores by more than 70%, and the ADCom team continues to work closely with our internal team to ensure our IT infrastructure is always running smoothly.” “We consider ADCom and Zenoss strong strategic partners of S&B,” said Nathan Butterhorn, senior manager of information technology at Scrubs & Beyond. S&B uses the VEEUE platform to continuously verify the health of the infrastructure, receive alerts, automate incident management, and analyze historical trends. Since then, the company has observed measurable infrastructure improvements that have positively impacted business outcomes. ADCom then upgraded S&B to the VEEUE platform, which is powered by Zenoss. Recently, the company’s strategic and operating paradigm has shifted from one of a retailer with an e-commerce business to a digital merchant with stores.Īs part of S&B’s digital transformation, ADCom helped the company consolidate its internet and voice services by providing new VoIP phones, broadband aggregation and LTE backup across its retail locations. S&B opened its first retail store in 2000 and has grown to 113 locations operating in more than 30 states. S&B specializes in the freshest assortment of premium scrubs made available through a high-service, omnichannel experience. AUSTIN, Texas-( BUSINESS WIRE)-Zenoss Inc., the leader in AI-driven full-stack monitoring, today announced Scrubs & Beyond (S&B), the largest supplier of health care apparel in the United States, has chosen ADCom Solutions to provide managed IT services powered by Zenoss.
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